Gendron Design and Innovation, Inc.
We use data and user-centered design to help healthcare organizations elevate their processes, products and end-to-end experiences.



As Founder and CEO, Claudine Litman brings more than fifteen years of breakthrough design leadership to the transformation of healthcare experiences for patients, providers and payers. She has overseen design programs for Fortune 500 companies across industries and holds an MBA from Yale with a concentration in healthcare.



Our business model is unique and our engagements are tailored for our clients’ needs. Our projects include process design and the development of tools and models to systematize decision-making across hospitals and organizations. We also provide branding and other design services that support and activate our strategic work.